Ring Central Services
Initial Account Setup: Create and configure the RingCentral account, including profile setup and workspace customization.
Phone System Configuration: Set up the phone system, including virtual numbers, extensions, and call routing.
Device Setup: Configure all devices (desktop, mobile, and desk phones) for seamless communication.
Call Routing and Forwarding: Set up call routing rules to ensure calls are directed to the appropriate team members or departments.
Voicemail Management: Configure and manage voicemail settings, including personalized greetings and transcriptions.
Auto-Attendant Setup: Design and implement auto-attendant menus to handle incoming calls efficiently.
Text Messaging Setup: Enable and configure SMS and MMS messaging capabilities for client communication.
Team Messaging: Set up team messaging channels for internal communication and collaboration.
Integration with Email: Integrate RingCentral with email systems for unified messaging.
Meeting Setup: Schedule and manage video conferences, including recurring meetings and webinars.
Webinar Management: Set up and manage webinars for client presentations and team meetings.
Recording and Transcription: Enable recording and transcription of meetings for future reference and documentation.
File Sharing and Storage: Set up and manage file sharing and storage within RingCentral for easy access to documents and resources.
Task Management Integration: Integrate with task management tools (like Asana or Trello) for seamless project coordination.
Team Collaboration Spaces: Create and manage spaces for team collaboration on projects and tasks.
Client and Contact Import: Import and manage contacts within RingCentral for easy access and communication.
CRM Integration: Integrate RingCentral with CRM systems to synchronize client information and communication logs.
Automated Follow-Ups: Set up automated follow-up messages and reminders for client interactions.
Call Analytics: Monitor and report on call metrics, including call duration, volume, and response times.
Usage Reports: Generate reports on system usage, including messaging and video conferencing activities.
Performance Monitoring: Track and analyze team performance metrics to optimize communication processes.
System Updates: Keep the RingCentral system updated with the latest features and security patches.
Technical Support: Provide ongoing technical support for any issues or questions related to RingCentral.
User Training: Offer training sessions for team members to effectively use RingCentral’s features.
Workspace Branding: Customize the RingCentral interface to reflect the realtor’s brand, including logos and color schemes.
Custom Greetings and Messages: Create custom greetings and messages for calls, voicemails, and auto-attendants.
Advanced Customization: Implement advanced features such as call queues, priority routing, and custom call handling rules.
Content Development: Create scripts for auto-attendants, voicemail greetings, and client communication.
Community Building: Set up and manage community spaces for engaging with clients and prospects.
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